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Made in
English
Last updated at
Wed, 31-May-2023
Level
Beginner
Total lessons
0
Total duration
00:00:00 Hours
Number of reviews
0
Total enrolment
0
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Short description
The Business Process Framework (eTOM) is a critical component of the Open Digital Framework for enabling successful business transformation. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective, and agile digital enterprise.
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Requirements
Outcomes
- Create a common language for use across departments, systems, external partners and suppliers, reducing cost and risk of system implementation, integration and procurement
- Adopt a standard structure, terminology and classification scheme for business processes to simplify internal operations and maximize opportunities to partner within and across industries.
- Apply disciplined and consistent business process development enterprise-wide, allowing for cross-organizational reuse.
- Understand, design, develop and manage IT applications in terms of business process requirements so applications will better meet business needs.
- Create consistent and high-quality end-to-end process flows, eliminating gaps and duplications in process flows.
- Identify opportunities for cost and performance improvement through re-use of existing processes and systems.
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