ITIL® 4 Managing Professional Transition

Designed for candidates who have already invested in ITIL v3, the ITIL 4 Managing Professional Transition module provides a straight-forward transition path across to ITIL 4. ITIL 4 provides you with comprehensive guidance for the management of information technology in the modern service economy. The ITIL 4 framework is built on established ITSM practices and expands itself to the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps. This ITIL 4 Managing Professional Transition training course is a fast track for existing ITIL professionals. ITIL 4 Managing Professional modules expand on previous versions by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services. IT teams are enabled to continue to play a crucial role in the wider business strategy.

Intermediate 0(0 Ratings) 0 Students enrolled English
Created by Nishanth HM
Last updated Wed, 16-Aug-2023
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Course overview

The Transition module enables candidates to gain the up-to-date skills and knowledge needed to navigate the digital service economy, whilst recognizing their previous achievements. It consists of mandatory 5-day training and exam at the end of the course. Successful candidates are awarded the ITIL 4 Managing Professional designation.

The Transition module covers the key concepts introduced in ITIL 4 Foundation, as well as important elements of the below modules from ITIL 4 Managing Professional:

<!--[if !supportLists]-->Ø  <!--[endif]-->ITIL 4 Specialist Create, Deliver and Support

<!--[if !supportLists]-->Ø  <!--[endif]-->ITIL 4 Specialist Drive Stakeholder Value

<!--[if !supportLists]-->Ø  <!--[endif]-->ITIL 4 Specialist High Velocity IT

<!--[if !supportLists]-->Ø  <!--[endif]-->ITIL 4 Strategist Direct Plan and Improve.

To qualify for the transition module, candidates need to hold ITIL v3 Expert or a minimum of 17 credits from ITIL v3 qualifications.

NOTE: There is an official discontinuation date announced for this module as of 1 July 2022. After that date, candidates who want to start their ITIL 4 journey should first take ITIL 4 Foundation 

Please note
 - you are also able to use 15 credits from ITILv3 Lifecycle and/or Capability, including ITIL v3 Foundation + ITIL 4 Foundation, as a valid prerequisite.

What will i learn?

  • A review of ITIL 4’s service value system (SVS) model and its components: the service value chain, seven guiding principles, four business dimensions, governance, continual improvement, and a review of ITIL 4’s 34 practices, which are grouped into three operational streams (general management, service management, and technical management)
  • Key learnings from the three ITIL 4 advanced IT Specialist courses: Create, Deliver & Support; Drive Stakeholder Value; High Velocity IT
  • Key learnings from the ITIL Strategist advanced book and course –
Key offerings
Requirements
  • 15 credits from ITILv3 Lifecycle and/or Capability, including ITIL v3 Foundation + ITIL 4 Foundation
Curriculum for this course
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Nishanth HM

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