Privacy Policy

1. Introduction

CERT4U PRO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information:

• Name, email address, and contact details
• Billing information and payment details
• User credentials (username and password)
• Profile information (such as profile picture, bio)

Usage Information:

• Course progress and completion data
• Assessment and quiz results
• Comments and discussions in course forums
• Technical information including browser type, IP address, device information, referring/exit pages, and operating system

3. How We Collect Information

We collect information through the following methods:

• Direct interactions when you create an account, purchase a course, or contact us
• Automated technologies such as cookies, web beacons, and similar tracking technologies
• Third-party sources, such as payment processors, social media platforms (if you choose to connect your accounts), and analytics providers

4. How We Use Your Information

We use your information for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Personalizing your experience and delivering content relevant to your interests
• Communicating with you about updates, support, and administrative messages
• Sending marketing communications (with your consent)
• Analyzing usage patterns and trends to improve our website and services
• Detecting, investigating, and preventing fraudulent transactions and unauthorized access
• Complying with legal obligations

5. Disclosure of Your Information

We may share your information with the following parties:

• Service providers who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services)
• Business partners with whom we jointly offer products or services
• Affiliated companies within our corporate family
• Law enforcement or other governmental officials, in response to a subpoena, court order, or similar legal process
• Third parties in connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell, rent, or lease your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential cookies: Necessary for the operation of our website
• Analytical/performance cookies: Allow us to recognize and count visitors and analyze website traffic
• Functionality cookies: Enable enhanced functionality and personalization
• Targeting cookies: Record your visit to our website, pages visited, and links followed

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your computer or device. Always log out when you finish using our services on a shared device.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent

To exercise these rights, please contact us at privacy@cert4u.pro.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@cert4u.pro.